Restozay Rider — Privacy Policy

Last updated: 18 September 2026

Restozay Rider is a private, staff-only business tool used by a restaurant's delivery riders to receive the delivery orders assigned to them, navigate to the customer, and mark orders as delivered. It is not a consumer app: there is no sign-up inside the app, and access requires a staff account created by the restaurant administrator.

Information we collect

Data	Why it is collected
Account information — staff username, name and phone number set up by your restaurant administrator	To sign you in and show your name to the restaurant.
Precise location (GPS) — only while the app is open on screen	To show your position on your restaurant's live rider map, to let the customer whose order you are carrying follow the delivery through their tracking link, to sort your stops nearest-first, and to measure the distance ridden per delivery for the restaurant's delivery reports. The app does not collect location in the background or when it is closed.
Photos (camera) — optional proof-of-delivery photo	Taken only when you tap "Take photo" on an order; stored with that order for the restaurant's records. The app does not read your photo gallery.
Delivery activity — when you picked up and delivered each order, the payment method you recorded, the orders carried per trip	To complete the order and to produce delivery-time and cash reports for the restaurant.
Device push token	An anonymous notification token so the restaurant can alert you when a new order is assigned.
Customer data shown to you — the customer's name, phone number, address, map pin and order items	So you can deliver the order. This data belongs to the restaurant and is processed on its behalf.

Permissions

Location (while using the app) — live rider map, customer tracking link, distance per delivery.
Camera — optional proof-of-delivery photo.
Notifications — new-order alerts.

Data sharing

We do not sell your data or share it with advertisers. Your data flows between your device and your restaurant's Restozay server. In addition:

Your live position is visible to your restaurant's managers, and — only while you are carrying their order — to that customer through their order-tracking link.
The in-app map is provided by the Google Maps SDK; turn-by-turn navigation opens the separate Google Maps app. Google processes data for those services under Google's Privacy Policy.
Push notifications are delivered via Expo and Google Firebase Cloud Messaging.

Data stored on your device

To keep working without internet, the app keeps a small local copy of your assigned orders and any deliveries waiting to be uploaded. This is removed when the orders are delivered and synced, or when the app is uninstalled. Your login token is kept in the device's secure storage and is deleted when you log out.

Data storage & retention

Orders, delivery records, proof photos and the last known rider position are stored on the restaurant's server for the restaurant's operational use and are retained according to the restaurant's own policy. You may request deletion of your staff account and its associated data by contacting your restaurant administrator or the email below.

Data security

All connections use encrypted transport (HTTPS). Access is restricted to authenticated staff accounts, and a rider can only see the orders assigned to them.

Children

This app is intended for restaurant delivery staff and is not directed to children under 13.

Contact

For any privacy question or a deletion request, contact the app provider at:
Email: [email protected]
Provider: Restozay