This page explains how to remove Restozay's access to your Facebook, Instagram and TikTok accounts and delete the data we store about them, and how to ask us to delete a Restozay account. What we store is described in our Privacy Policy.
Fastest way: in the Restozay dashboard, open Social Media Manager → Accounts and press Disconnect on the account. Its access tokens and connection details are deleted immediately.
Option 1: Disconnect in Restozay (immediate)
- Log in to the Restozay dashboard.
- Open Social Media Manager and go to Accounts.
- Press Disconnect on the Facebook Page, Instagram account or TikTok account, and confirm.
Disconnecting a Facebook Page also disconnects the Instagram account linked to it. When the last Facebook Page is disconnected, we also remove Restozay's access from your Facebook account, and disconnecting TikTok revokes our access with TikTok.
Option 2: Remove Restozay from Facebook or TikTok
Facebook and Instagram
- On Facebook, open Settings & privacy → Settings.
- Go to Business integrations (or Apps and websites).
- Select Restozay and choose Remove.
Facebook notifies us and we delete every access token we hold for your account immediately. Instagram publishing works through your Facebook Page, so this removes Restozay's Instagram access too.
You can also send a data deletion request to us through Facebook. We then delete your connected Facebook and Instagram accounts and their tokens from Restozay, and Facebook shows you a confirmation code and a link where you can check the request.
TikTok
- In the TikTok app, open Profile → ☰ → Settings and privacy.
- Go to Security and permissions → Apps and services permissions.
- Select Restozay and choose Remove access.
This stops our access straight away. To also delete the stored connection record, press Disconnect in Restozay (Option 1) or email us (Option 3).
Option 3: Email us
Email [email protected] with the subject Restozay data deletion request. Include:
- the restaurant name and the mobile number or email used to log in to Restozay;
- which data to delete: a connected social media account (and its name), or the whole Restozay account.
We will confirm the request with the account owner and complete it within 7 days.
What is deleted
- Access tokens and refresh tokens for the connected account.
- The connection details: account or Page ID, name, username, profile picture and the Facebook user ID of the person who connected it.
- When a whole Restozay account is deleted: its staff accounts, menus, settings and the other data held for it, except records we must keep by law.
What is not deleted automatically
- Posts already published on Facebook, Instagram or TikTok. Delete them on the platform itself.
- Your Restozay post history (caption, media and the link to the live post). Delete a post in Social Media Manager → Posts to remove it, or ask us to.
Contact
Starlogics SMC Private Limited (Restozay)
Rahim Yar Khan, Punjab, Pakistan
Email: [email protected]
WhatsApp: +92 303 3930338